Payments

 
Credit cards

We accept all major credit and debit cards, for example Visa, Mastercard, American Express, JCB or Diners Club.

When paying by credit card your account will be charged after your order has been shipped. As it appears on your card you will need your card number, the expiration date, your name and the card verification number. Your card verification number is used by your bank as an additional security. The card verification ensures the credit card is present at the time.

With VISA and MasterCard you will find the 3-digit verification number on the back of the card. With American Express you can find the 4-digit verification code on the front and printed slightly offset.

To increase security, the 3D Secure mehtod is used by Visa and MasterCard for some cards. The system checks weither the card participates in the 3D security programs „Verified by Visa“ or „Verified by MasterCard SecureCode“,this is specially designed for verification and authenticity of the cardholder. You may be asked to apply for or to provide a secure code (personal password). We have no authorities over 3D Secure verification process. If you don't know your personal 3D security password, we recommend to contact your bank or choose another payment method such as Paypal or bank wire.

For more information on credit card security practices, please visit: Verified by Visa or Mastercard SecureCode

Payment

Bank Wire

If you choose bank wire as your method of payment to complete your order, you will receive an order number and our bank details in an automated email.

Please transfer the total amount immediately after you complete your order including your order number tot the following account:

Account holder: Fashionesta GmbH
IBAN: DE17300501101004635213
BIC DUSSDEDDXXX
Bank Name: Stadtsparkasse Duesseldorf
Bank Address: Dusseldorf, Germany

Your order will be processed and shipped once your payment has been credited to our account. Please note that international transfers may take up to 3 business days.


Paypal

Please have your login details handy as you will be redirected to the PayPal website during  the payment transaction. Please follow the Button, which will redirect you to our website, once the payment has successfully been done.

Please be aware that the delivery address typed in on the Fashionesta website will be ignored and we will use the veirified delivery address that features on your PayPal account.

You don't have PayPal

No Problems - just follow the instructions on the www.paypal.de and register your account for free before you continue with your purchase.

Pay Pal
We ship with:
  • Ups
  • FedEx
  • DHL
Our Payment Methods:
  • Paypal
  • Visa
  • Mastercard
  • Maestro
  • American Express
  • Rechnung-duplicate

More info

FedEX

Since we are located in the EUROPEAN UNION and your country does not belong to it, you might have to clear this shipment upon arrival.

How does that work?

In general you should receive an email from one of our main shipping carriers (FedEx, UPS or DHL) as soon as your order has arrived at your country’s local customs clearance office. (In general within 24-48 hours after you have placed your order).

As soon as you have replied to that email, you should receice your package delivered at your door from either one of our shipping carriers.

In random cases, you might be required to deal with your local customs clearance office direct but in general there should be no need for that and our shipping carriers will take care of that on your behalf.

Please note:

Since every country’s (local) customs rules and procedures are slightly different and might also change from time to time, we won’t be able to predict the exact additional amount due. Most likely you might even know your local customs office(s) and procedure(s) and how to handle those in a convenient way for you better than we do. The only thing we could guarantee from our end is that your package will be shipped out immediately and most likely reaching your country in 24-48 hours and that in most cases our shipping carriers are able to take care of the clearance for you.