COVID-19 Information

Ihre Sicherheit steht an erster Stelle!

In diesen unsicheren Zeiten wollen wir Ihnen versichern, dass für uns Ihre Gesundheit und die Ihrer Liebsten höchste Priorität hat.

Hygienemaßnamen in unserem Lager & während der Lieferung

In unserem Lager gelten höchste Hygienestandards für unsere Mitarbeiter/-innen und für die Produkte. Ein zusätzlich eingeführtes Schichtsystem garantiert, dass Sie Ihre Bestellungen weiterhin schnell, sicher und pünktlich erhalten.

Auch unsere Versandpartner halten die offiziell vorgeschriebenen Gesundheits- und Hygienestandards sowie Sicherheitsvorkehrungen, wie beispielsweise die kontaktlose Zustellung, ein.

Aktuelle Lieferzeiten

Die regulären Lieferzeiten haben weiterhin Ihre Gültigkeit. In Ausnahmefällen kann es allerdings zu kleinen Verzögerungen bei der Lieferung kommen.

Wir versenden mit:
  • Ups
  • FedEx
  • DHL
Unsere Zahlmethoden:
  • Paypal
  • Visa
  • Mastercard
  • Maestro
  • American Express
  • Amazon payments
  • Rechnung
  • Rechnung-duplicate

More info

FedEX

Since we are located in the EUROPEAN UNION and your country does not belong to it, you might have to clear this shipment upon arrival.

How does that work?

In general you should receive an email from one of our main shipping carriers (FedEx, UPS or DHL) as soon as your order has arrived at your country’s local customs clearance office. (In general within 24-48 hours after you have placed your order).

As soon as you have replied to that email, you should receice your package delivered at your door from either one of our shipping carriers.

In random cases, you might be required to deal with your local customs clearance office direct but in general there should be no need for that and our shipping carriers will take care of that on your behalf.

Please note:

Since every country’s (local) customs rules and procedures are slightly different and might also change from time to time, we won’t be able to predict the exact additional amount due. Most likely you might even know your local customs office(s) and procedure(s) and how to handle those in a convenient way for you better than we do. The only thing we could guarantee from our end is that your package will be shipped out immediately and most likely reaching your country in 24-48 hours and that in most cases our shipping carriers are able to take care of the clearance for you.