Returns

MONEY-BACK-GUARANTEE

We fully refund your purchasing price. This does not include shipping costs payed by you.

You can return your ordered goods within a 14-days-period. There is no need to announce your return in advance. Please send the items insured and well packed to the following address.


Fashionesta Textilhandel GmbH
(RETOURE)

Julius-Doms-Str. 19
51373 Leverkusen

Deutschland


Please send your articles to the above address with a carrier of your choice at your own costs.

We would like to inform you, that we are not able to accept articles that were worn, washed or used in any form and / or have been damaged. We appreciate your understanding

Once we receive your returned goods, we will refund the purchased price immediately to the payment medium of your choice. The refund should be carried out usually at least within 3-7 working days after receipt of your goods, depending on your payment provider. You will receive a email when we refunded your purchase.

If you have further questions on returns, feel free to contact us.

Please note that returns can not be processed during weekends or public holidays.